Privacy Policy

Who we are

Our website address is: www.sylvagen.co.uk

What personal data we collect and why we collect it

  • When you fill-in our online form to contact our team, we collect your full name, email, company, phone number and anything else you tell us about your project, needs and timeline.

What we do with this information

We require this information to provide you with a better service and in particular for the following reasons:

  • Internal record keeping
  • To improve our products and services
  • We may periodically send promotional emails about new services or other information we think you may find interesting using the email address provided
  • We may contact you for market research purposes including customising our website according to your interests

Contact forms

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have previously agreed to us using your personal information for marketing purposes and change your mind you need only inform us by email at info@sylvagen.co.uk or by letter to head office and your details will be removed from our list.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to by law.

If you would like a copy of the information we hold about you please write to us at our head office address or email info@sylvagen.co.uk

If you believe any of the information we hold about you is incorrect please write or email and we will promptly correct any information which is wrong.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept cookies by clicking on the cookies sign which will appear in the right hand bottom corner of your screen.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We do not share your information with anyone outside of Sylvagen Ltd.

What rights you have over your data

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

Security

We are committed to ensuring our website is secure.  We have put in place suitable physical, electronic and managerial procedures to safeguard information.

Disclaimer

The material on our site is for general information only.  We do not accept directly or indirectly any responsibility for loss arising directly or indirectly from reliance on information on this site.

Given that the Internet uses an open system we cannot warrant that the site and downloads reach you virus-free.  You must therefore take all appropriate precautions for your own safety.

Copyright

Entire contents © 2021 Sylvagen Ltd.

Accessibility

We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.  This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0.  These guidelines explain how to make web content more accessible for people with disabilities.  Conformance with these guidelines will help make the web more user friendly for all people.

This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.

Whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.  We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime, should you experience any difficulty in accessing the Sylvagen website, please don’t hesitate to contact us.